Who We Are
Conveyance Direct Solicitors is an Irish law firm providing legal services to clients in the Republic of Ireland. In this policy, references to “we”, “us” or “our” mean Conveyance Direct Solicitors.We respect your right to privacy and are committed to handling personal data lawfully, transparently, and securely in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
The Personal Data We Collect
We collect personal data directly from you when you engage our services or contact us. This may include:Your name, address, email address, and telephone numberDate of birth and identification detailsFinancial and banking information relevant to your matterInformation relating to property transactionsCorrespondence and instructions provided by youWe only collect data that is necessary to provide legal services or comply with legal obligations.
Identification and Due Diligence
As solicitors, we are legally required to carry out client due diligence and anti-money laundering checks. This may require us to collect and retain copies of identification documents, proof of address, and related information.Failure to provide this information may prevent us from acting on your behalf.
Special Categories of Data
In limited circumstances, we may process sensitive personal data (such as health information) where it is relevant to your legal matter or where you have chosen to provide it to us.Such data is handled with additional safeguards and only where there is a lawful basis to do so.
How and Why We Use Your Data
We process personal data for the following reasons:
Our legal basis for processing includes contractual necessity, legal obligation, and legitimate professional interests.
Sharing of Personal Data
We may share relevant personal data with third parties where necessary, including:
We do not sell personal data or share it for unrelated commercial purposes
Data Retention
We retain personal data only for as long as is necessary to comply with legal obligations, professional regulatory requirements, or legitimate business purposes.
Typical retention periods include:
Client files and correspondence: 7 years after the conclusion of the matterAnti-money laundering and client due diligence records: 5 years after the end of the business relationship
Call recordings (where applicable): Up to 12 monthsPersonal data is securely deleted or anonymised once the applicable retention period expires.
Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Access to client information is restricted to those who need it for professional purposes.
While we take security seriously, no electronic transmission or storage system can be guaranteed to be completely secure.
Cookies and Website Use
Our website may use cookies to ensure it functions correctly and to analyse visitor traffic. Cookies do not allow us to identify you personally unless you choose to provide information through the site.
Your Rights
You have rights under GDPR, including the right to:
Complaints
If you have concerns about how your personal data is handled, please contact us first so we can address the issue.
You also have the right to complain to the Data Protection Commission (Ireland) at: www.dataprotection.ie
Contact Details
For privacy-related queries, please contact:
Conveyance Direct Solicitors
Email: info@conveyancedirectsolicitors.ie
Phone: 052-6111920